PRIVACY POLICY
This privacy policy describes how the Eyelash Therapy website collects, uses and discloses your personal information when you visit, use our services or make a purchase from eyelash-therapy.com (the “Site”) or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, “you” and “your” means the user of the Services, whether you are a customer, website visitor or other person about whom we have collected information in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy: We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other actions required by applicable law.
Collection and use of your personal information: To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on your interaction with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services , our rights and the rights of our users or others.
What Personal Information We Collect: The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies you, about you, describes you, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.
Information We Collect Directly From You: Information you submit directly to us through our Services may include:
- Basic contact information such as your name, address, telephone number, email address.
- Order information including your name, billing address, shipping address, payment confirmation, email address, telephone number.
- Account information such as your username, password, security questions.
- Information about your purchases including items you view, put in your cart or add to your wish list.
- Customer support information including information you choose to include in your communications with us, for example, when you send a message through the Services.
Certain features of the Services may require you to provide certain information about yourself directly to us. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies: We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including information about your device, browser, network connection, IP address and other information about your interaction with Services.
Information we obtain from third parties: Finally, we may obtain information about you from third parties, including from suppliers and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g. bank details, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using tracking technologies in online such as pixels, web beacons, SDKs, third-party libraries and cookies.
All information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Third Party Websites and Links.
Use of your personal information:
- Provision of products and services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, your purchases, your returns , your exchanges or other transactions, to create, manage and otherwise manage your account, to arrange shipping, facilitate returns and exchanges and allow you to post reviews.
- Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, SMS or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide efficient services and maintain our business relationship with you.
Cookies: Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to power our store with Shopify, see https://www.shopify.com/legal/cookies . We use Cookies to power and improve our Site and our Services (in particular to remember your actions and preferences), to perform analyzes and better understand user interaction with the Services (in our legitimate interest to administer, improve and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products and advertising on our Site and other websites.